The National Diabetes Services Scheme (NDSS) is an initiative of the Australian Government administered by Diabetes Australia. The NDSS delivers diabetes-related products at subsidised prices and provides information and support services to people with diabetes. Registration is free and open to all Australians diagnosed with diabetes.
The NDSS has Agents in all capital cities. NDSS Agents are your State and Territory diabetes organisations. NDSS Agents manage the delivery of diabetes-related products and provide support services to people who are registered on the NDSS. More information can be found under NDSS Agents.
You can purchase subsidised products through NDSS Access Points. NDSS Access Points include your local pharmacy, health centre and hospital. You can purchase NDSS products, lodge your registration form, and receive advice on diabetes at NDSS Access Points. For more information or to find the NDSS Access Point closest to you, go to Access Points.
You can also order NDSS products by calling 1300 136 588 or by faxing your order to your NDSS Agent. Some NDSS Agents have online ordering to make life just that little bit easier. Please refer to the website of your NDSS Agent.
If you have an inquiry, which cannot be answered by your NDSS Agent, please contact Diabetes Australia's national NDSS office.
NDSS Annual Survey
During May and June 2013, Diabetes Australia is undertaking the annual survey of people registered on the NDSS. The survey is being conducted online and through telephone interviews by TNS Social Research.
The survey is not diabetes research, it is a customer satisfaction survey and Diabetes Australia will use the information from the survey to provide improved NDSS services for people with diabetes in the future.
Your opinion is highly valued and if you are contacted your participation would be greatly appreciated. All responses to the survey are confidential.
NDSS Access Point Stakeholders Reference Group Meeting
On 25 July 2012, the first annual meeting of the NDSS Access Point Stakeholders Reference Group was held.
For more information please click here
Members required for the National Development Programs expert reference groups
Diabetes Australia is looking for members for the expert reference groups which will be established to support the National Diabetes Services Scheme National Development Programs.
The aim of the National Development Programs is to explore opportunities for the development of information, resources or services to address areas of need and that are nationally applicable.
Expert reference groups are being established to provide advice on the development, implementation and evaluation of these activities. The advice will be in relation to matters relevant to the program area and will include project proposals and the development of outputs and outcomes for each activity.
For further information click here.
NDSS Online Services Directory
The NDSS Online Services Directory (OSD) is a listing of health professionals and NDSS Access Points around Australia.
The OSD was developed to assist people registered on the NDSS to manage their diabetes by helping them to locate health professionals, allied health professionals and NDSS Access Points.
To search for health professionals and NDSS Access Points please click here
Registration is available for all health professionals. To register on the OSD please click here.
NDSS Gestational Diabetes Website
Click here for information and support about gestational diabetes and the new NDSS Gestational Diabetes Register.