Diabetes Australia has established a network of state- and territory- based Agents to assist in the delivery of the NDSS.
An Agent may appoint NDSS Access Points to perform a number of functions and responsibilities under the Scheme. Agents and NDSS Access Points play an important role in the delivery of the NDSS.
In this Section
What is a NDSS Access Point?
Becoming a NDSS Access Point
NDSS Access Point Guidelines (pdf)
NDSS Access Point Signage
NDSS Access Point Application (included in guidelines)
A full list of NDSS Access Points
NDSS Access Point Stakeholder Reference Group Meeting
NDSS Access Point Stakeholder Reference Group Meeting
On 25 July 2012, the first annual meeting of the NDSS Access Point Stakeholders Reference Group was held. The purpose of this meeting between representatives of Diabetes Australia, the Department of Health and Ageing, and Access Points is to ensure ongoing stakeholder communication and engagement. Over 80 Access Points from all states and territories were randomly selected and invited to participate in this meeting. The meeting was held by teleconference and webinar to allow representatives from all over Australia to participate. Representatives from a variety Access Point types participated in the meeting, together with representatives of Diabetes Australia and the Department of Health and Ageing. As well, representatives of the Pharmacy Guild of Australia attended as observers.
Key matters of discussion and feedback at the meeting were:
- quality support is provided to Access Points by NDSS staff;
- the need for improvements to the NDSS registration card to improve durability;
- opportunities for the NDSS registration forms to be simplified;
- the need for improved understanding of NDSS stock management policy;
- the key role played by Access Points and General Practitioners in assisting Registrants to self-manage their diabetes;
- the usefulness of NDSS resources for Registrants;
- the need for NDSS training for Access Point staff to be delivered in short, on-line, digestible sessions; and
- the need for improved communication strategies to increase Access Points’ awareness of NDSS resources and polices.
The next NDSS Access Point Stakeholders Reference Group will be held in mid-2013.